Frequently asked questions

At this point in time ArtaaDeCataa is only able to offer Standard Shipping and delivery dates are dependant on Covid-19 delays. The package will be shipped once the payment has been processed. Shipping will only take place on weekdays and not on the weekends. If you are in the GTA feel free to use Coupon Code "GTApickup" at checkout and we will make arrangements for pick up.

We at ArtaaDeCataa Art House take great care in the packaging of our prints, but if you do receive a damaged product we would require you send a video of the damage to our email address artaadecataa@gmail.com and after assessing the damage we will make alternative arrangements to get you the correct product!

The most easiest and effecient way to contact is through email (artaadecataa@gmail.com), where I aim to reply back within 48-72 hours. You can also find me on Instagram @artaadecataa